Policies

Room and Equipment Reservation

Before you can schedule your catering event you need to reserve the space.

To reserve one of University Hospital’s Cafeteria Conference Rooms, Classrooms, or the Levi Hill Auditorium, please contact the Education Department at 706-774-2888.

For all AV equipment and set-up, you must contact Media Services at 706-774-2875.

For room set up - tables or chairs - please contact Environmental Services at 706-774-2153.

Scheduling an Event

For a successful catering event we require a minimum four day notice for all catering functions. To schedule your event please use the University Hospital Intranet Home page and under Other Links/Documents there is a link to CaterTrax (https://uh.catertrax.com/). Please place your order through our online CaterTrax system.

Express Service

To eliminate the cost of delivery, you can pick your order up from the University Hospital’s Cafeteria between the hours of 6:00am and 6:00pm. All carts and equipment must be returned to the cafeteria upon the end of the event. If equipment is not returned there will be a replacement and/or pick up added to the cost of the event.

Cancellation

Our catering department must be notified a minimum of 48 hours in advance of any cancellation. You will be responsible for all cost associated in preparing for the event. This cost may include any special order items as well as all rentals.

Final Guest Count

A final head count for services must be made 48 hours in advance of the function. Your bill will be based on your final head count guarantee or the actual number of attendance, which ever is greater. When a guarantee is not given, the estimated count will become the guarantee for which billing will be based.

Services

You have the option of using china service or disposable services. If the event is held:

Inside the cafeteria conference rooms=no charge for either service

On Campus but outside the Cafe Rooms

China= $1.50 / per person

Disposable=No Charge, but You are responsible for disposing of trash

$0.50 per napkin
$9.00 per tablecloth
$9.00 per skirting

Linen must be requested at the time your order is placed, and it must be noted on your request

Disposable tablecloths and place mats are also available for $2.50 and $0.25 each.

Take out containers must also be requested at the time the event is scheduled and written on the requisition form.

Billing Procedure

All departments within the University Health Care System must provide an authorized departmental charge number on the catering request. All catering prices are per person and are subject to change. Substitutions can be made, but may present an additional charge.